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Our dedicated team is available from Monday to Friday, 9:00 AM to 6:00 PM, UTC+8, to help with any inquiries or problems you might have.

Should you need any help, feel free to reach out to our Immediate Chenix 13X support team via email or phone. It's essential to note that our team is equipped to handle both technical and general support queries.

Should your query be specifically pertaining to trading, we suggest a direct conversation with our execution brokers. If you are yet to have an account with an execution broker, let us know and we would assist in setting up a connection with one of our trustworthy broker associates.

We are committed to providing comprehensive support throughout your entire trading journey.